Relays and Accessories
Payment is attempted for in-stock Relays and accessories the day you place your order with us. If a Relay and/or accessory is on backorder, payment will be attempted when the item is in stock. On that day, you'll be charged the price of the ordered items, taxes, and a non-refundable shipping fee.
Monthly Service Charges
Newly Activated Relay
On the day you activate a Relay, you’ll be charged your first monthly service charge (plus taxes and surcharges) to the credit card we have on file for your account. This amount will be prorated from the day you activate your Relay to your next scheduled bill cycle date.
Recurring Monthly Service Charges
On your scheduled bill cycle date each month, you will be billed for the active Relay(s) on your account.
Have an existing credit balance on my account?
If you have a credit balance on your account, it will be applied automatically to future bill statements until it’s fully diminished.